Do Walmart Floor Walkers Exist?
I remember seeing this story and wondering “are we talking zombies” at Walmart? Nope – it’s a security measure at Walmart involving floor walkers following customers. Here’s the deal:
Floor Walkers at Walmart
Here’s what I found doing research: In Walmart stores, floor walkers are undercover loss prevention associates tasked with monitoring customers to prevent theft. Unlike uniformed security personnel, they blend in with shoppers, making their presence less noticeable.Their primary role is to observe and identify suspicious behavior, aiming to deter shoplifting and reduce inventory loss. Here’s a guy who says he was one:
There have been some interesting cases about this (see here) – including the debate as to whether or not profiling can happen – a court case in 2016 said the floor walker allegedly framed a disabled shopper for theft.
How to spot a floorwalker at Walmart
Someone put up a video to let you know what to look for…does this bother you? To be honest – our very own Screamin’ Scott will follow people if he thinks they’re wearing a Chit shirt. Anyway – here’s the video:
Should you say something if you think you’re being followed by a floorwalker? Here’s more research:
While floor walkers play a crucial role in retail security, it’s important for stores to balance loss prevention efforts with a positive customer experience. If you ever feel uncomfortable or believe you’re being unfairly monitored while shopping, consider speaking with a store manager to address your concerns.
I’m going to say that’s a yes. What do you think?
